Frequently Asked Questions
Everything you need to know before your next game night.
How much does shipping cost and how long does it take?
We offer flat-rate shipping of $8.99 on all orders, with free shipping on orders over $75. Standard delivery typically takes 3-5 business days depending on your location.
What is your return policy for opened games?
To be eligible for a full refund, games must be returned in their original, shrink-wrapped packaging within 30 days. If a game is defective or missing pieces, please contact us for a replacement or store credit.
What should I do if my game is missing a component?
Don't worry! If your game arrived with missing dice, cards, or tokens, email our support team with your order number and a photo of the box. We will work with the publisher to send you the missing parts free of charge.
Do you offer international shipping?
Currently, we ship to the United States and Canada. International shipping rates and delivery times vary by destination and are calculated at checkout.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website so you can monitor your delivery in real-time.
Can I cancel or modify my order after it has been placed?
We process orders quickly to ensure fast delivery. You can cancel or change your order within 1 hour of placement by contacting our customer service team via live chat or email.