Returns & Exchanges
We want you to be fully satisfied with your tabletop experience, which is why we offer a 30-day return window for all board games in their original, shrink-wrapped condition. If your game arrives damaged or with missing components, we will provide a full refund or a replacement copy at no additional cost.
Return Process
- 1.Initiate Your Return
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
- 2.Pack the Game Securely
Place the board game in its original packaging with all components included, ensuring the box is padded to prevent damage during transit.
- 3.Ship the Package
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.
- 4.Receive Refund or Exchange
Once our warehouse team inspects the returned items, we will process your refund to the original payment method or ship out your exchange within 5 business days.
